I'm not usually one to write reviews, but my experience with Lumen Heating and Cooling was so exceptional that it demanded one. I own a rental property in Deptford, NJ, and had already been taken advantage of by multiple HVAC companies. They installed two units improperly, failed to complete the required return ductwork, and then became completely unresponsive when issues arose—refusing to honor their own warranties just months after installation.
After losing all trust in local HVAC providers, I turned to Thumbtack and found Lumen Heating and Cooling. Mark personally called me the same evening I submitted my inquiry. His team arrived the next day and resolved every problem with both units. Their workmanship was precise, clean, and thorough. They treated me and my family with genuine care, delivered results that far exceeded expectations, and stood behind their work long after the job was finished.
What truly sets Lumen apart is that the relationship doesn't end when they leave the property. Every follow-up call or question is handled promptly and professionally, as if you're family. For quality, integrity, fair pricing, and unmatched service, I strongly recommend Lumen Heating and Cooling. They are the only company I will trust with my HVAC systems going forward.
Nahi Bassil
